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KnowBe4 + JupiterOne Integration Benefits

  • Visualize KnowBe4 user groups, users, training campaigns, and modules in the JupiterOne graph.
  • Map KnowBe4 users and their associated trainings to the JupiterOne employee.
  • Monitor changes to user groups, users, training campaigns, and modules using JupiterOne alerts.

How it Works

  • JupiterOne periodically fetches KnowBe4 groups, users, and trainings to update the graph.
  • Write JupiterOne queries to review and monitor updates to the graph.
  • Configure alerts to take action when the JupiterOne graph changes.


  • JupiterOne requires the site for where your account is located and an API key/token.
  • You must have permission in JupiterOne to install new integrations.


If you need help with this integration, please contact JupiterOne Support.

Integration Walkthrough

In KnowBe4

You can generate a new key in your KnowBe4 Account Settings under the API section. Be sure to request a key for the Reporting API not the User Event API. KnowBe4 APIs are available to Platinum and Diamond customers. See the KnowBe4 API Reference Guide for more info.

In JupiterOne

  1. From the configuration Gear Icon, select Integrations.
  2. Scroll to the KnowBe4 integration tile and click it.
  3. Click the Add Configuration button and configure the following settings:
  • Enter the Account Name by which you'd like to identify this KnowBe4 account in JupiterOne. Ingested entities will have this value stored in tag.AccountName when Tag with Account Name is checked.
  • Enter a Description that will further assist your team when identifying the integration instance.
  • Select a Polling Interval that you feel is sufficient for your monitoring needs. You may leave this as DISABLED and manually execute the integration.
  • Enter the Site of your KnowBe4 account, either US or EU.
  • Enter the API Key configured in your KnowBe4 account.
  1. Click Create Configuration once all values are provided.

How to Uninstall

  1. From the configuration Gear Icon, select Integrations.
  2. Scroll to the KnowBe4 integration tile and click it.
  3. Identify and click the integration to delete.
  4. Click the trash can icon.
  5. Click the Remove button to delete the integration.

Data Model


The following entities are created:

Resources Entity _type Entity _class
KnowBe4 Account knowbe4_account Account
KnowBe4 Group knowbe4_user_group UserGroup
KnowBe4 Training Campaign training_campaign Training
KnowBe4 Training Module training_module Training, Module
KnowBe4 User knowbe4_user User


The following relationships are created/mapped:

Source Entity _type Relationship _class Target Entity _type
knowbe4_account HAS knowbe4_user
knowbe4_account HAS knowbe4_user_group
knowbe4_user_group HAS knowbe4_user
training_campaign ASSIGNED knowbe4_user_group
training_campaign HAS training_module
training_module ASSIGNED knowbe4_user
knowbe4_user COMPLETED training_module


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