entity is a
node stored in the JupiterOne graph database. Entities
typically come from an integration. They can also be added via the Asset
Inventory web app or API (custom scripts).
Each entity represents an object from your organization's digital operational environment. Examples include an AWS EC2 instance, RDS DB cluster, RDS DB instance, IAM role, IAM policy, user endpoint, etc.
The following entities are not counted for billing/usage calculation:
Mapped Entities -- these are entities with
_source='system-mapper'property. These are entities derived by the JupiterOne Mapper, such as an external Network or Host entity created because a security group contains a rule pointing to it.
System Internal Entities -- these are entities with
_source='system-internal'property. These are internal JupiterOne system/app generated resources that are mapped to the graph as entities, such as
Findings and PRs -- these entities are considered "event-like" and not true resources in an digital operating environment, therefore they are not being counted for usage/billing purpose.
Images, NetworkInterfaces, and IpAddress -- these entities are also not counted against the usage or billing.
Records and DomainRecords -- records such as DNS records, Jira issues are not considered as billable.
Billable entities count is averaged daily, and again monthly. This can be viewed by going to Settings -> Account Management in the JupiterOne web UI.
There is a soft-limit on non-billable entitites. Depending on your JupiterOne subscription plan, the soft-limit is 2x, 5x or 10x of the total billable entities limit.
For example, if your purchased the Enterprise Premier plan with 50,000 billable entities, you can have up to 500,000 non-billable entities.
You can also Run the following query in your account to get a live count of your billable entities:
Find * with _source !^= 'system-' and _class != ('Finding' and 'PR' and 'Image' and 'NetworkInterface' and 'IpAddress' and 'Record' and 'DomainRecord') as e return count(e) as billableEntityCount
COMMUNITY Edition is FREE for non-commercial use, non-profit or
small teams. It comes with the following features and limitations:
- Configure up to five integration instances
- Integrations are limited to WEEKLY scheduled polling or on-demand runs
- Up to 500 entities
- Up to 10 users
- Full featured access to Asset Inventory / CMDB, search, query and graph visualization from query results
- Access to Policies app and full templates library
A paid subscription is required for the following capabilities:
- Daily and hourly data polling and analysis
- Alerts and notifications (email, Jira, Slack)
- Reporting charts and dashboards
- Compliance management, evidence collection with continuous assessment
- Full policy management (build/edit/export policies and procedures) and compliance mapping
- Full API access
- SAML Single Sign On
- Account in active trial have access to all paid subscription features.
- Trial accounts are automatically converted into
COMMUNITYedition after trial expires.
- The entity limit for a paid account depends on the subscription tier.
"Callisto" \<email@example.com> is the account for JupiterOne Support. The Support User is by default added to a new account during free trial, proof-of-concept evaluation, or initial account onboarding. This is to facilitate better support and training on using the platform.
- The support user can be removed by an account administrator at any time, should you determine that ongoing regular support is no longer needed.
- You have the option and administrative privilege to add the support user back at any time, when support is needed in the future.