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VMware AirWatch

  • Updated

VMWare AirWatch + JupiterOne Integration Benefits

  • Visualize VMWare AirWatch admins, users, groups, and devices in the JupiterOne graph.
  • Map VMWare AirWatch users to employees in your JupiterOne account.
  • Monitor changes to VMWare AirWatch admins, users, groups, and devices using JupiterOne alerts.

How it Works

  • JupiterOne periodically fetches users and devices from VMWare AirWatch to update the graph.
  • Write JupiterOne queries to review and monitor updates to the graph, or leverage existing queries.
  • Configure alerts to take action when the JupiterOne graph changes, or leverage existing alerts.


  • JupiterOne requires a VMWare AirWatch hostname, admin username and password, and rest API key to interact with the API.
  • You must have permission in JupiterOne to install new integrations.


If you need help with this integration, please contact JupiterOne Support.

Integration Walkthrough

In VMWare AirWatch

After logging into VMWare AirWatch (Workspace ONE™️ UEM), create an Administrator user account for the integration to authenticate with the REST API.

  1. Select Accounts > Administrators > List View.

  2. Press the Add > Add Admin" button and provide required details. It is recommended that you set values representing JupiterOne as a system user account. It is important that you set Title on the Details tab to "system" so that JupiterOne understands this is a user for automation (it will not attempt to map to a Person entity).

  3. Once the account is created, navigate to Groups & Settings > All Settings > System > Advanced > API > REST API" and click Add to create a new API key.

In JupiterOne

  1. From the configuration Gear Icon, select Integrations.
  2. Scroll to the VMWare AirWatch integration tile and click it.
  3. Click the Add Configuration button and configure the following settings:
  • Enter the Account Name by which you'd like to identify this VMWare AirWatch account in JupiterOne. Ingested entities will have this value stored in tag.AccountName when Tag with Account Name is checked.
  • Enter a Description that will further assist your team when identifying the integration instance.
  • Select a Polling Interval that you feel is sufficient for your monitoring needs. You may leave this as DISABLED and manually execute the integration.
  • Enter the Hostname of your VMWare AirWatch account.
  • Enter the Admin Username used to authenticate with VMWare Airwatch.
  • Enter the Admin Password associated with the username.
  • Enter the Rest API Key (or Tenant Code) used to authenticate with VMWare Airwatch.
  1. Click Create Configuration once all values are provided.

How to Uninstall

  1. From the configuration Gear Icon, select Integrations.
  2. Scroll to the VMWare AirWatch integration tile and click it.
  3. Identify and click the integration to delete.
  4. Click the trash can icon.
  5. Click the Remove button to delete the integration.

Data Model


The following entities are created:

Resources Entity _type Entity _class
Account airwatch_account Account
Admin airwatch_user User
Device user_endpoint Host, Device
Device User device_user User
Organization Group airwatch_group Group, UserGroup


The following relationships are created/mapped:

Source Entity _type Relationship _class Target Entity _type
airwatch_account HAS airwatch_group
airwatch_account MANAGES user_endpoint
airwatch_group HAS airwatch_group
airwatch_group HAS airwatch_user
user_endpoint HAS device_user


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